Case Study: Construction

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Read our latest findings from a market leading study conducted recently with a tier 1 construction and engineering firm.

Current Conditions

The construction industry is Australia’s second largest industry behind mining and one of the country’s largest employers, employing almost 1.2 million people. advances in technology and new construction software is not only making the industry more efficient and profitable but more productive, with an increase in output of approximately 2.8% YOY.

The construction industry grew by 9% YOY in total employed personnel (third quickest after Arts & Recreation (17.6%) and Energy and Waste (10.6%), which could reasonably explain the 10.3% reduction in the Public Administration and Safety sector, as HSQ roles move in-house to keep up with tightening legislation.

Risky Business

Despite this, the industry as a whole remains exposed to many risks, most of which are largely outside of its control. A skilled labour shortage, an ageing workforce and influx of inexperienced workers are all factors driving up costly accidents and injuries on construction sites. Fire risks increase as temperatures on work sites soar thanks to climate change. Unexpected and extreme weather patterns affect unattended job sites as materials spoil and leaking and frozen pipes cause water damage.

Figure 1: The Global Risks Landscape 2019 World Economic Forum 14th Edition


Extreme weather conditions, natural disasters and global failure of climate-change mitigation and adaptation place in the top 3 spots in terms of likelihood in the 2019 World Economic Forum’s Global Risks Report, and place in the top 5 for global impact. In fact, there’s been an increasing trend of environmental disasters rising to the top of the likelihood and impact tables over the last 10 year – this is something that can no longer be ignored by business owners, employers and people managers.

Building Foundations

In July 2018, WellteQ was engaged by tier 1 construction and engineering firm over a 6 month period to help run the digital elements of a combination wellness program that included initiatives like:

  • Initial health risk assessment & personal goal setting
  • Onsite educational talks relating to stress, active minutes, steps and sleep
  • 2 x 4-week WellteQ team challenges with weekly mini challenges
  • Mini on-site exercise and movement challenges
  • Post-program evaluation and results assessment

What worked well about this project was the focus on incorporating a variety of platforms to ensure employees were engaged and educated using a range of tools and teaching methods. Frequently new technologies are deployed into companies with high expectations, heralded as the next silver bullet to fix all problems.

However, looking into the company culture, adjusting pantry snacks to healthier alternatives, appointing cross-department wellness champions, utilising a mix of more traditional onsite health talks and incorporating exercise challenges in parallel with a digital engagement tool can bring longer lasting results that bring more value to the workforce.

Chart 1: Actions taken post -program for ongoing health & wellness improvement

Impressive Architecture

Overall, 77% of participants reported making longer-term changes to their health and wellbeing because of what they learnt during the program, of which improving nutrition and increasing exercise scored top of the list (Chart 1). Improvements in risk categories were found across physical, mental and social wellbeing (Figure 2), health habits and condition of the body (Table 1). This meant that that number of participants moving into lower risk categories increased, and the overall number of employees at risk reduced significantly in a wide range of health metrics.

The impressive breadth and consistency in results demonstrate that a combination of both digital and on-site platforms, individual and group activities and a benchmarking exercise at the start and end to measure improvements all help in encouraging and motivating participants to move the needle on their metrics.

Figure 2: Participants Self Reported Results

Cementing Results

Interestingly enough, this isn’t where the benefits of workplace wellbeing programs stop. When asked what they liked most about the program, responses included comments about feeling more connected to co-workers, improvements in team morale and the thoughtfulness and effort put in from the employer. Participants were more likely to recommend their employer to a friend or family member and were less stressed overall at work.

Table 1: Post Program Health Assessment Results – increases and decreases in each risk category

Polished Finish

Post-challenge analysis was carried out on the group data to find correlations with meteorological data, namely heat-induced stress on site. The study showed that the higher the BMI, the higher the stress* levels and the stronger the impact of higher temperatures on site. Clearly, having a healthy BMI can reduce heat-induced stress (Chart 2) which could be linked to a reduction in workplace-related accidents and an increase in overall site productivity.

Having access to verified data-driven insights like these have a positive influence on how HSQ heads assign budgets and create workplace programs for impactful future initiatives, which ultimately will save lives while driving healthier habits outside of the workplace.

What are you looking at for next year’s programs?

What can your industry learn from construction?

How have wellbeing programs worked for you?

You can download a free PDF version of the case study here:

* Stress measured through Garmin’s Stress Score which is based on heart rate variability (the difference between heartbeats)

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Blood Screening

WellteQ partners with intelligent blood screening solution, i-screen

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12 December 2018

Highlights

  • APAC’s leading digital wellness platform now integrated with over 3,000 blood pathology collection centres in Asia and Australia.
  • Combined solution offers wearables integration, rewards, gamification and blood pathology analytics.
  • Partnership celebrates its launch with a national B2B contract in Australia to commence Q1-2019.

WellteQ is proud to announce a partnership with leading health analytics and blood testing organisation i-screen. i-screen’s network includes over 3,000 blood pathology collection centres across APAC.

By integrating i-screen’s health analytics into its digital wellness platform, WellteQ is now able to digitise on-site health checks and incorporate pathology testing services into its offering. The i-screen biometric data offers unique insights into risk factors for lifestyle related conditions
such as cardiovascular disease, diabetes, endocrinological and nutritional deficiencies. A comprehensive report of results complete with recommendations from a medical professional can now be securely delivered to a user’s email inbox within 48 hours. When correlated with WellteQ’s lifestyle analytics, this brings a new depth and comprehensiveness to health assessments. The user is more informed and protected knowing that all results are confidential and only aggregated, de-identified insights are derived for employers.

Using i-screen’s extensive network of affiliated collection centres across APAC, WellteQ users will have access to nationally accredited pathology laboratories where their blood samples can be collected, analysed and reported.

For employers this collaboration brings a new approach to employee health screening leveraged by technology:

  • Empowering employees to take ownership of their health data with easy-to-follow visualisation of test results in their online dashboard.
  • Engaging employees in positive lifestyle changes with personalised interpretation
    of results and advice from experienced medical professionals.
  • Motivating employees to sustain lifestyle improvements by monitoring health data
    over time.
  • Driving a deeper understanding and personalisation of a user’s journey as they
    engage with the WellteQ platform.
  • Enabling more targeted workplace wellness interventions and better ROI through anonymised aggregated data insights.

Amelia Thornycroft, Director of Operations at i-screen, said:

“For too long insights into employee health have been limited to annual medicals targeting senior executives – a demographic which was traditionally considered to add the greatest value but pose the biggest health risk. i-screen’s collaboration with WellteQ offers employers an inclusive, digital and cost-effective health screening solution, which can be rapidly deployed across the entire workforce. This powerful blend of data provides unique insights into employee health and wellbeing designed to empower individuals to take ownership of key health indicators such as cholesterol and fasting glucose, and make targeted lifestyle changes to reduce their risk of lifestyle disease”.

“We’re excited to work with WellteQ to lead the transition away from event-driven employee wellness activities, to a dynamic data-driven digital wellness platform designed to engage the employee in their health journey”.

Scott Montgomery, CEO of WellteQ, said:

“The partnership with i-screen is an exciting step forward in our strategic direction to provide individuals with a complete snapshot of their total wellness. This allows us to service corporates with essential blood pathology testing of employees and bespoke analysis. By taking a systemised approach we negate the individual’s need to travel to a doctor whilst benchmarking their risk levels across our 4D risk analytics model (self reported HRA, wearable data points, anthropometric measurements and pathology biomarkers). We’re seeing clients increasingly shift their focus to digitising and automating their wellness initiatives which consolidates their spend, and virtually removes the operational headaches typically seen from managing the logistics of on-site services”.

“This partnership enables WellteQ to digitise the complete on-site health check and repurpose organisations’ traditional spend for a lot more value. This collaboration also allows us to monitor key biometric health metrics, through our engagement platform, across a 12-month period rather than an isolated snapshot moment in time”.

About i-screen

i-screen is an intelligent health screening solution that tracks key biomarkers in your blood. We provide online access to the tools, insight and medical expertise to help people make better health decisions, avoid preventable illness and work towards optimum health and wellbeing.

Samples are collected and analysed by leading pathology laboratories and results are interpreted by our experienced medical professionals meaning you can be confident of a safe and reliable service. We are strongly committed to protecting personal information and only share data with our medical professionals who review results within our platform.

Our doctors have an ethical, professional and legal duty to respect your rights to privacy meaning you can be sure of complete discretion and confidentiality.

About WellteQ

WellteQ is an award-winning, holistic digital wellness solution for employee engagement and HR data analytics.

Our suite of innovative engagement programs include activity challenges, mental wellness, financial wellness, HR onboarding and virtual coaching for employees. We offer the most comprehensive data analytics for real-time engagement and post-program ROI in market.

Programs are highly customisable and provide an experience packed with gamification, group projects, social interaction rewards and charity all to maximise healthy behavioural change – there is no one-size-fits-all solution. With customisation comes flexibility, which is paramount for businesses of all shapes and sizes around the world. WellteQ’s platform is available for white labelling.

WellteQ was founded in Perth, before moving its headquarters to Singapore.

For all press and image queries, please contact Ed Burleigh: ed@wellteq.co

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Time to Level Up… Top 10 Skills of the Future!

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Awesome infographic is by Guthrie-Jensen

Credit to Guthrie-Jensen for this awesome infographic!

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WellteQ Talks: Data-driven Wellness (Part 2)

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In Part 2 of this episode of WellteQ Talks, Scott Montgomery talks to Natalie Dau, from the Daily Escape, about data-driven wellness including her top tips on using data to improve your health and fitness outcomes

To find out more about improving the ROI on your data-driven wellnes, get in touch with the WellteQ team.

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WellteQ Talks: Data-driven Wellness (Part 1)

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In this new series of WellteQ Talks, Scott Montgomery talks to Natalie Dau, from the Daily Escape, about data-driven wellness.

To find out more about improving the ROI on your data-driven wellness, get in touch with the WellteQ team.

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Garmin-WellteQ Partnership Goes from Strength to Strength

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Garmin wearables at work

Back in January 2017, Garmin and WellteQ joined forces to use wearable technology to transform the face of corporate wellness programs.

18 months later and the partnership is still going strong with 56% of WellteQ users now choosing Garmin as their preferred wearable of choice.

Stat Attack

To celebrate our 18-month anniversary, we’ve pulled a few fun stats from our Garmin users. Since January 2017, WellteQ users have:

  • Walked a whopping 486,517,080 steps – the equivalent of trekking the entire length of Great Wall of China 18 times.
  • Clocked up a blissful 8,108,618 hours of sleep – the equivalent of snoozing through the entire Lord of the Rings trilogy 9 million times.
  • Kept active for an average of 146 mins a day – the equivalent of 49 rounds of boxing.

WellteQ on Garmin

So clearly our users are loving their Garmins, but what about the WellteQ team?

“Garmin wearables allow us to reach next-level wellness value through fresh employee health experiences and data-driven intelligence”– Scott Montgomery, CEO, WellteQ.

“Garmin simply delivers quality: quality devices, quality data and quality insights.” – Jeames Gillett, COO, WellteQ.

“I literally had no concept of the quantity and quality of my sleep until I started wearing Garmin and partaking in the WellteQ sleep challenges. Being super-competitive, Garmin helps me optimise my sleep patterns to beat my colleagues… don’t snooze you lose!” – Ed Burleigh, Senior Marketing Manager, WellteQ.

Garmin wearables

Garmin vivo series


Garmin on WellteQ

“Garmin’s goal is to offer a clear, concise and price-attainable solution for our clients. That goal is realised by offering a WellteQ platform with Garmin devices. Garmin are world recognised for their best in class health and navigation products, WellteQ are the fast-emerging innovator of wellness engagement and analytics. Coming together helps more people and organisations gain the most out of our wearables so is a win-win for everyone” – Joern Watzke, Director Global B2B Sales, Garmin.

Looking Ahead

WellteQ’s CEO, Scott, will be speaking at the Medical Fair Asia Medicine + Sports Conference about how we use Garmin wearables to measure pre-work fatigue, risk, physiological stress and vocational performances.

We are also hosting an exclusive roundtable event together – stay tuned for further announcements.

To discuss WellteQ’s award-winning analytics solution, get in touch today.

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Top 5 Tips to Improve Employee Engagement in APAC

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On the back of a recent Colliers International report that APAC countries are losing billions of dollars a year from health issues, employee wellness is now a key business component for HR teams across the region.

So, without further ado, here are WellteQ’s Top 5 Tips to Improve Employee Engagement in APAC.

1. Realistic Expectations

Sadly, a major problem across APAC is employees working too many hours. This has been recognised at a governmental level, eg in Singapore the Ministry of Manpower has advocated a limit of 44 working hours per week.

However, change has to happen at an organisational level – managers need to open their eyes to the signs of burnout and mental health in workplace. While working overtime might help boost productivity in the short-term, the mid and long-term consequences can be severe.

Overworked employees may lose their motivation, become less productive or even leave the company.

In extreme cases, stress-related burn out can result in severe health issues and even lead to death. Tragically, this is so commonplace in Asia that many countries have their own word for “death by overworking”: karōshi in Japanese, gwarosa in South Korean and guolaosi in Chinese.

Effective leaders should discourage working overtime where it can be avoided. In some Asian cultures it is still believed that an employee should not leave the office before their manager – by leaving on time, the manager ensures that employees are not under pressure to stay at the office.

Employee engagement across APAC

Consistently working overtime can have severe health consequences.


2. It’s Good to Talk 

Internal communication is crucial to improving employee engagement, but this is something that has often been criticised across APAC. Whether it’s a corporate or a start-up, it is a manager’s duty to hold periodic appraisals with their employees.

These meetings are crucial for an employee to gauge how their performance is being measured and evaluated. It also gives them the opportunity to have transparent conversations about salary career progression. A good manager will also use this opportunity to identify and solve any issues that may inhibit the employee from carrying out their work.

Managers should proactively encourage employees to have these appraisals, as opposed to employees continuously chasing for it.

However, 1-on-1 meetings may not always allow an employee to air their grievances. By conducting employee surveys regularly, a company can allow unhappy employees to open up anonymously without fear of reprisal. This type of feedback is crucial to improve the Employee Net Promoter Score (eNPS).

3. APAC Wellness Programs

The Colliers International report found that “wellness is becoming a key component of workplace strategy with corporates increasingly looking to design the best workplaces to enhance employee engagement and productivity”.

In this increasingly digital age, traditional wellness programs are becoming less and less effective. Instead, organisations are looking at data-driven solutions that can provide more accurate insights into their workforce than ever before, eg WellteQ integrates with main-brand wearables to focus on optimising health goals such as stress, fatigue, fitness, etc.

But a good digital wellness solution can do so much more:

  • Add a dimension of gamification by rewarding employees for partaking in cross-departmental challenges.
  • Leverage smartphone technology to communicate more effectively with connected employees.
  • Identify a workforce’s health issues – companies can enhance risk analysis capabilies in order to reduce health insurance premiums.
  • Incorporate employee surveys to measure the eNPS before and after a wellness program. At WellteQ we have seen a 40% in employee engagement after our wellness program.

WellteQ connects with wearables

Connecting wellness programs to wearables


4. Inclusion Policy

One quick way to ostracise an employee is by making them feel detached from the company. Creating an “us and them” gulf between management and the rest of the workforce can be extremely demoralising. This could include things like reprimanding employees for being late while at the same time being consistently late themselves.

There are a number of things managers in APAC can do to make an employee feel more included:

  • Allowing them the opportunity to own share options means they are more immersed in the success and failure of the company.
  • Injecting a vibrant social calendar into your organisation allows people to forge deeper connections with both their team and management.
  • Incorporating CSR initiatives allow staff to bond over important causes not related to their everyday work. CSR projects can be particularly powerful if there is support from senior management.

5. Moving with the Times

The face of business has undeniably changed over the past few decades. There are now a range of digital tools that employers can get their hands on to boost productivity, eg Slack (team communications),  Skype (video conferencing), Jamboard (virtual whiteboards), and many more.

However, the non-digital advancements have been just as important, eg introducing stand-up meetings as a way to cut down on unnecessary time wasting.

This attitudinal shift can largely be attributed to the rise in startup culture where bootstrapped entrepreneurs needed to streamline their businesses to make them as productive as possible. They started cutting out unnecessary rules that had dominated the corporate world for too long, so things like flexible hours, relaxed dress codes and quirky office spaces were introduced.

The startup scene is thriving in APAC and the corporate world is learning from it as a tool to improve employee engagement.

Co-working space across APAC

Flexible working hours, relaxed dress codes and quirky offices.


Putting it into Action

So that’s our Top 5 Tips to Improve Employee Engagement in APAC!

While this is all very well in theory, these type of changes are difficult to implement and will not happen overnight.

To see how WellteQ’s award-winning analytics solution can help you increase employee engagement, get in touch today.

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How Connected Employees Can Generate More Revenue

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There’s no question that smartphones have become an integral part of our daily lives. In 2016, the average person checked their phone 27 times a day, rising to 80 times per day in 2017. This year, the latest studies are showing that millennials (18-34 year olds) check their smartphones over 150 times a day! So the number of connected employees has clearly risen over recent years, but what does this mean for workplace productivity?

Rules of Engagement

Well, it’s hardly surprising that connected employees are engaged employees. Engaged employees are subsequently more productive – as the old adage goes: a ‘happy workforce is a productive workforce‘.

In turn, engaged employees generate more revenue and profit for businesses than non-engaged employees.

Connected employees having fun

A happy workforce is a productive workforce

Today’s Hierarchy of Needs

But why is connection so important? Well, social interaction is an essential human requirement, as shown by the third tier of Maslow’s Hierarchy of Needs below. What Maslow probably didn’t anticipate, back in 1943, was that in today’s society connections would largely happen online through devices.

We can now fulfil our need for love and belonging at the push of a button, without even leaving home.

Where do connected employees fit on the Hierarchy of Needs?

Maslow’s Hierarchy of Needs

In the workplace, employees are becoming increasingly connected through email, instant messaging, social media and other digital tools. While it will take some time to replace the traditional ‘water cooler gossip’ culture, employees are definitely communicating more online.

Indeed, recent research from Salesforce shows that “71% of workers want their employer to offer the same level of technology that they use in their personal lives”.

Reward System 

Social interaction has been proven to release dopamine – the reward chemical. Furthermore, our brains now anticipate a dopamine spike from online behaviour, eg people liking our latest picture on Instagram.

This social currency also applies to the workplace, and savvy employers are clambering to capitalise on it. WellteQ uses gamification in a variety of ways to maximise engagement, such as matching teams against each other in wellness challenges.

Rise of connected employees at work

Social currency in the workplace

Embracing Connected Employees

2017 report by Deloitte showed that 56% of companies were redesigning their HR programs to leverage digital and mobile tools. In addition, 41% of companies revealed that they were actively building their own mobile apps to deliver HR services.

WellteQ is extending traditional HR capabilities by embracing connected employees through our digital wellness solution. WellteQ’s award-winning analytics platform allows employees to manage their own wellness more effectively, while also lowering company risk through the HR function. The result of this is proven to deliver a 40% increase in employee engagement. 

To discover how leveraging connected employees can result in a healthier, happier and, more profitable workforce, Get in touch with WellteQ today.

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data analytics, data, analytics, apac, roi, risk, health, employee engagement, top 10, hr, human resources, hco, human capital, data scientists, singapore, insights, insights as a service, data-driven, healthtech, insuretech, Asia, invest in tech, tech in Asia, 4-D Analytics, baseline, behavioural, environmental, body composition, data engineer, startup, SME

WellteQ Awarded Top 10 Data Analytics Solution Provider!

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Top 10 Data Analytics Solution Providers Badge

WellteQ recognised as one of the best data analytics solution providers in APAC!


Breaking into the Top 10

WellteQ has been recognised in the Top 10 APAC Data Analytics Solution Providers 2018 “for exhibiting excellence in delivering data analytics solutions”.

The awards, by CIO Advisor, recognise a vendor’s ability to build solutions and services that can efficiently account for advanced and effective data analytics offerings.

Rise of the Data Scientists

Data is the buzz word of 2018, with the Forrester Report predicting a huge year for data analytics. One interesting prediction was that 80% of firms will rely on insights-as-a-service providers for their analytics capabilities.

Companies are increasingly looking for innovative ways to adopt emerging analytics trends in order to enhance the web experience in day-to-day lives. Consequently, they are outsourcing their analytics needs to data-driven companies.

Furthermore, the imminent arrival of GDPR in the EU will offer new prospects for data scientists to explore.

Data Analytics at Work

In employee wellness, WellteQ leads the charge with its ability to analyse 350-500 data points per day per user. These high-fidelity data sets allow us to give organisations in-depth (but anonymised) insights on wellness, risk and business efficiencies.

We have also developed a 4-D Analytics approach using four dimensions of baseline, behavioural, environmental and body composition data. As a result, we are able to increase employee engagement by as much as 40%.

Empowering HR 

It’s great to see our efforts rewarded by breaking into the Top 10 Data Analytics Solutions Providers 2018, you can read the full story here. WellteQ will continue providing cutting-edge analytics solutions to transform employee wellness in the workplace.

“We are going through an awakening as the Human Resource (HR) department has been a guardian of its employees whereas we are empowering the HR function to be a strategic contributor of the company at Board level, with data-driven ROI as the universal language. We achieve this by understanding the risk pockets and scope for greater productivity within a business through health data analytics.” – Scott Montomery, CEO WellteQ

If you’re interested in using data analytics to optimise your business outcomes, contact WellteQ.

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4-D Analytics

4-D Analytics: The Future of Predictive Health!

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4-D Analytics

4-D Analytics at work: baseline, behavioral, environmental and body composition data.


Enter the 4-D World of Digital Health Assessments

Ok, so you’re probably wondering “what is all this 4-D Analytics jargon and how does it benefit me?” Although the technology capability is complex, the user experience and layman’s description are actually really straightforward.

At WellteQ, we concentrate on four dimensions of data to increase employee health engagement by 40%, while simultaneously enhancing your risk analysis capabilities – win-win! Let’s break it down further:

1. Baseline Data

Technology can offer significant accessibility, flexibility and time savings when assessing your employees’ baseline data, including self-reported family and medical history with lifestyle habits.

2. Behavioral Data 

Wearable sensors have evolved to be far more than just step counters. Accessing minute-by-minute activity, heart and sleep data feeds our machine-learning analysis to find correlation between behaviors and health risks.

3. Environmental Data

By putting people first, we create better environments to work in every day, which leads to better health. Understanding what levers improve or reduce workplace satisfaction helps determine employee engagement and mental health scores in more detail.

4. Body Composition Data

WellteQ uses technology from MyFiziq to provide world-first body composition metrics captured using a smartphone, to determine risk profiles. Analysing circumference metrics is significantly superior to measuring weight or BMI when assessing and predicting health risk as it removes the margin of human error.

So what do 4-D Analytics mean for employee engagement?

As we enter a new era in employee wellness, with traditional heath assessments being replaced by digital ones, our 4-D Analytics platform provides you with deeper insights into engagement, health and human capital risk.

By incorporating these four dimensions into your organisation, you can transform both your data-driven ROI and business optimisation.

Discover 4-D Analytics – get in touch with the WellteQ team today.

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