Terms and Conditions of Use 

These Terms and Conditions of use with our Privacy Policy form the User Agreement which governs anyone who accesses or uses the website or application of Wellteq Digital Health Inc. (“Wellteq”, “we”, “us”, “our”). Wellteq provides digital health coaching through a corporate wellbeing platform, including a health and wellbeing app and external communications to help you develop healthier daily lifestyle habits.  The Wellteq Platform is paid for by your work organisation and in some instances either by your work organisation’s insurer or insurance broker (“Platform Sponsor”). By checking the “I Agree” box and using our website and application, you accept these Terms and Conditions of use in full until your account is deleted or terminated. If you disagree with any part of these Terms and Conditions of use, you must not use our website or application. 

Website & Application Disclaimer 

Although we endeavour to provide a completely and perpetually functioning website and application we do not guarantee the website or application will be provided without disruption of fault. Wellteq will use best efforts to ensure your data is secured, properly governed and adheres to legislative requirements within the jurisdictions which you reside. For additional information related to your data security, storage and use, refer to wellteq’s privacy policy.  

The materials contained on this website or application are provided for general information only and are not to be used for medical diagnosis or treatment. They should not be used in place of medical advice from a medical practitioner or physician. Wellteq accepts no liability for any loss or damage which may arise from reliance on the information contained on this site or within the application. 

Links to other websites from these pages are for information purposes only and Wellteq accepts no responsibility or liability for access to or the material on any website which is linked from or to this website or application. Further we do not warrant, endorse, guarantee or assume responsibility for any product or service advertised or offered by a third party at the website or any linked website or featured in any banner or other advertising. 

Wellteq may share content or you may be involved in programs around financial wellbeing. Nothing shared shall constitute financial advice and all content/materials provided are generic information in nature. You should speak with a financial advisor, tax specialist or accountant about your own individual circumstance. 

We strongly encourage you to seek clearance from a medical professional prior to participating in any physical, mental, emotional or other wellness-based habits, actions or other form of Wellteq programs. 

Your Use Of Our Website Or Application 

You acknowledge and understand we reserve the right to refer any suspected abusive, fraudulent or illegal activity to your work organisation and/or the appropriate law enforcement authorities. Additional action from any and all parties may be taken should it be deemed fit.  

We are not liable for any content submitted by a user of our site or application. You must not publish, and we may delete any content which may be offensive, illegal, discriminatory or violate the rights of any other person. Wellteq reserves the rights to notify your work organisation and remove your account access should such content be published. 

You agree not to access, or attempt to access any part of the website or application by any means other than through the interface we have provided. Nor will you engage in any activity that interferes with or disrupts in any manner, the website or application, be that privacy, security or any other form of performance or functionality. 

You agree not to copy or distribute any content appearing on the website, application or associated communication materials without our prior written consent. Should we suspect you have breached this agreement or any of our other associated terms we reserve the right to terminate your account or restrict your access to the website and application. 

You agree that you will not disparage or encourage others to disparage the company, its application or website. For purposes of this agreement, the term disparage includes without limitation comments or statements made in any matter or medium in the press and/or the media about the company, its application or website which would adversely affect any manner of the conduct of the business of the company, without limitations to the company’s business plans or prospects or the business reputation of the company. 


We reserve the right to modify, update, alter, remove or add functionality to the website and applications at our discretion. As a result of these modifications your access to the website or application may change. 

Any offer for any product, service or feature made on this website or application is void where prohibited. 

Intellectual Property 

Wellteq respects the intellectual properties of other parties, and in turn we ask our users to do the same. We retain without limitation all intellectual property rights, title and interest in and to this website, application and any associated communication or content used with the Platform experience or available within. You are not permitted to reproduce, copy or use any of our content, material, trademarks, logos, domain names or other distinctive brand identifiers or features, unless you obtain prior written permission from a Wellteq Company Director. 

Wellteq grants you a personal, limited, revocable, non-transferrable, non-assignable and non-exclusive access to the website and mobile application for your personal, non-commercial and not-for-profit use only. You may not modify or copy the website or application including the content, layout or appearance, nor any computer software or code contained in the website and application. You may not access, reproduce, decompile, disassemble, reverse engineer or otherwise attempt to discover or access any source code, architectural designs, workflow trade secrets, know-how, confidential information, patents, inventions and discoveries related to the website or application. 

Platform Participation 

To participate in the Wellteq application you confirm that you are at least 18 years of age. You will be required to provide information and agree that this information is true, accurate, current and complete information about yourself. The attainment and management of this information is governed by our privacy policy. This information, or part thereof, will be used to generate your user account of, which you will control via a username and password. It is your responsibility to keep your password secure. You commit to keeping the information within your user account current and accurate. You are responsible for all activity generated out of this account. Should you suspect your account has been used or accessed in an unauthorised manner you agree to notify us immediately. 

You agree to participate in a fair, honest and accurate manner. This includes not allowing anyone else to access your account, having accurate personal information and not entering inaccuracies in your activity or health information. You agree to act in a respectful, non-discriminatory and non-abusive manner in all social interactions with fellow users/employees. Should it be deemed that you may be misusing, abusive or acting in a dishonest manner, Wellteq reserves the right to review and take any necessary corrective actions which may include but not limited to: reporting this to your work organisation for further investigation, adjusting inaccuracies or remove your access to the platform. You agree to act in the same manner which is stipulated within your work organisations employment terms and relevant policies.  

You may be invited or your Platform Sponsor may allow access to Rewards program and Incentive challenges throughout your access period. All Rewards programs and Incentive challenges will have their very own Terms and Conditions that will communicate eligibility criteria. Any Incentive or Rewards may be supplied via Wellteq vendors, who offer digital gift cards. Incentives and Rewards are non-transferable and not redeemable for cash. 

Your ‘Platform Sponsor’ may terminate your individual or work organisations access to this platform at any point in time, for any reason. You may delete your individual account at any point in time by selecting ‘Me’ in app and opting for ‘Delete account’. At this point in time, these Terms and Conditions will be terminated, you will no longer be able to access the application or any associated programs and you will no longer have access to your reward points balance/will not be included in any reward prize draws. 

Social Posts and Interactions 

Your Platform experience allows you to socially interact and post content to social feeds. We ask that you use this channel for the purpose of inspiring, motivating and encouraging follow users. You will be bound by the Terms and Conditions specified in this Agreement and outlined below: 

  1. All users within your specific platform will be able to see your First Name, Last Name, your work organisation location details and step count.  

  1. Be respectful to other users in the nature of the post you are sharing.  

  1. Do not post anything which may be deemed as harassing, bullying or threatening to another user. 

  1. Do not post or comment anything which could be deemed abusive, offensive, sensitive, disrespectful, racist, sexist or discriminatory. 

  1. Do not post anything which may be controversial, inaccurate or misleading.  

  1. Do not post anything which may be considered spam. 

  1. Do not post anything which may be confidential information about anyone other than yourself. 

Wellteq has no obligation to moderate every post. Any user and/or post which is deemed to not comply with the above, may have their post reported and removed. Any violation may result in the users account disabled, suspended or terminated and further action may be taken within your work organisation.  

Governing Law 

This agreement will be governed by and interpreted in accordance with the laws of British Columbia, Canada. If any provision(s) of this agreement are found to be invalid or unenforceable by a court or other tribunal of competent jurisdiction, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of this agreement so that this agreement shall remain in full force and effect. 


Any waiver of any provision under this agreement will only be effective if it is in writing and signed by a duly authorised representative of the Company. Should the Company not exercise any right or provision it does not constitute a waiver of any of our rights or provisions. 

Wellteq contact details 

Should you have any questions, comments or concerns with these Terms & Conditions, please get in touch with support@wellteq.co